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j2Global Crosses 10,000 Customers for eFax Service in Japan



February 22, 2012

By Rajani Baburajan, TMCnet Contributor

j2Global, a provider of cloud-based services for businesses, announced that eFax, its cloud-based fax service brand, has achieved 45 percent growth in Japan with the addition of local fax numbers in eight new cities. While achieving this growth, the company also crossed the 10,000 customer mark.


j2 Global launched the eFax service in 2010. The company recently added local fax numbers in eight Japanese cities including Funabashi, Hachioji, Himeji, Kagoshima, Kumamoto, Matsuyama, Okayama and Utsunomiya. With this, the company now offers its services in 26 cities across Japan.

Recently the company introduced eFax free mobile app for Apple and Android (News - Alert) devices in Japan. The service allows users of these devices to create and send faxes without the need of a fax machine or PC. The photo captured by the phone is sent as a fax directly by the app. They can also see/download the received fax and forward it to email or other fax line.

The service, TMCnet reported, offers three different types of eFax accounts -- Free, Plus, and Pro. With the free account you can only receive faxes, 10 faxes per month. The Plus and Pro accounts are for heavier users -- such as the client who sends you the one fax every now and then.

"We are excited to see continuing growth of the eFax service in Japan," said Hemi Zucker, CEO, j2 Global (News - Alert), in a statement. "Our Tokyo office opened last year, our local staff did a great job, we crossed the 10,000 customer mark, and are going strong.”

“The demand for the eFax service in Japan is increasing, while growing the network coverage in response to this rising demand demonstrates that replacing fax machines with eFax is essential for Japanese companies of all types and sizes," Zucker added.

j2 Global delviers cloud services to businesses under various brands such as eFax, eVoice (News - Alert), FuseMail, Campaigner, KeepItSafe and Onebox. The company has more than 11 million customers worldwide and a global network that spans 49 countries on six continents.

A provider of a VoIP replacement technology for fax services, FaxSIPit offers a solution called FaxCONNECTit that integrates with eFax accounts. FaxCONNECTit is a high-tech fax machine connection that enables businesses to eliminate dedicated phone lines to a fax machine or multi-function printer and connect it to an existing fax solution. For more information, click here.


Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.

Edited by Tammy Wolf

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