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Fax VoIP Featured Article

FaxSIPit Breaks All the Rules in Fax a Good Way

December 05, 2012

 By Allison Boccamazzo, Managing Content Producer

A few years ago, blogger Chris Pirillo explained how to fax over voice over Internet protocol (VoIP), encouraging users to rely on a provider that support T.38 – a popular audio codec used for fax VoIP, which he claims “allows for more detail and better looking images as well as stability by creating redundancy in the RTP stream.”

If only Pirillo could get a whiff of what FaxSIPit is now cooking. The company, who introduced a revolutionary breakthrough in fax communications with HTTPS technology, allows users to ditch T.38 by going completely IP and much, much more.

“When VoIP providers hear fax and cloud in a statement, they usually cringe, as they are all aware of the issues with today’s standard fax protocols,” explains FaxSIPit VP of Sales Randy Simmons. “When companies decide to do away with their PBX (News - Alert), faxing no longer works unless a parallel, non-integrated system is established with dedicated phone lines for fax machines, which is inefficient, expensive, and overall inconvenient.”

Simmons continues by explaining that over the course of FaxSIPit’s 20-plus years in the biz, it has inevitably noticed new challenges faced by VoIP telecom providers with the simple issue of connecting their fax machine. “In our discussions with these providers, they admit that their choices for reliable fax have not been ideal: leave a POTS line installed, send the customer one of the current T.38 ATA’s and hope there aren’t too many problems, or try to convince the customer to convert to a virtual system which uses a fax to e-mail and e-mail to fax requiring users to scan all hard copies…Each option has significant drawbacks.”

What the fax industry was missing back when this blog was originally written was a way to connect physical fax machines to the open Internet for reliable delivery – note the operative word being ‘was.’ FaxSIPit and Audiocodes directly address this issue by offering a solution that combines AudioCodes’ (News - Alert) esteemed Fax ATA with FaxSIPit’s renowned HTTPS firmware upgrade and service to build a bridge between the fax machine and cloud server.

Even more telling of the times is that in the blog, Pirillo explains in a bonus tip section, “Don’t even think about faxing using voice over IP in a satellite or wireless connection. These kinds of connections are too unpredictable, and add a huge amount of latency that will make it impossible for fax machines to sync up properly.”

Again, FaxSIPit breaks the rules with its renowned solution, which allows faxes to be easily, quickly and securely delivered not only over the Internet, but also via Wi-Fi, satellite and cellular networks – all with the same reliability, just going to show how much the fax industry has grown over recent years!

To discover more about FaxSIPit’s offerings, visit

To find out more about FaxSIPit, visit the company at ITEXPO Miami 2013. Taking place Jan. 29- Feb 1 in Miami, Florida, this event serves as the world’s largest communications conference and expo that teaches resellers, enterprises, SMBs and Government Agencies how to select IP-based voice, video, fax and unified communications to purchase or resell. Visit FaxSIPit in booth #625. For more information on ITEXPO (News - Alert) Miami 2013, click here.

Edited by Jamie Epstein

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