When we look at business today and compare it with how things worked twenty years ago, it is achingly obvious that our world is different from top to bottom.
While the demands and processes have largely changed in the last 10 or 20 years, businesses still need to support many of the same channels. One of those channels that businesses still rely upon, especially in the healthcare and legal industries, is the fax.
Yet, as an increasing number of communications channels move to the cloud, the fax machine begins to stand alone in the office. Everybody has gone to the cloud except the fax.
This need not be the case, however.
With fax-over-IP (FoIP), faxing can now be offloaded to the cloud in just the same way as calling and email have moved to the cloud. Companies such as FaxSIPit enable businesses to send and receive faxes without needing physical fax resources any longer, as faxing now can now also be in the cloud.
Cloud-based faxing works by enabling faxes to be sent from a computer just as easily as email, and incoming faxes can arrive in email not unlike PDF and Word documents are commonly shared.
Moving fax to the cloud can be particularly useful as workers become increasingly mobile.
With a traditional fax setup, the mobile worker can check email, create documents, make calls and chat via videoconferencing right from a smartphone, tablet or laptop. But faxes are still stuck in the office, ruining the workflow and slowing down the speed of business when faxing is needed.
But with cloud-based faxing through FoIP, fax joins these other communications channels in terms of its ability to be used anywhere.
Fax might not be the sexiest technology any longer (okay, was it ever a sexy technology?), but many businesses still rely on it for their business processes. In the mobile age where everything is in the cloud, businesses have two choices: develop new business processes that are cloud-based and suffer challenges with partners and systems that still use fax, or adopt a cloud-fax solution and seamlessly transition their faxing to a modern, mobile way to transmit paper documents.The choice is pretty clear. FoIP and cloud-based faxing is the way to go for all but a handful of startups that have the luxury of starting from scratch and no partners or customers that need fax technology.